Analysis of Community Obedience in Paying Zakat (Study at BAZNAS Depok)

Abstract

This study aims to determine the factors that influence people's obedience to pay zakat at BAZNAS Depok city. Zakat is one of the important instruments in improving people's welfare in Indonesia. Poverty is still a task for the government to solve because it sees the poverty rate which is still quite high. Therefore this research was made in order to encourage an increase in the receipt of zakat at BAZNAS so that it can be distributed widely to those who are entitled to receive it to remote places. The independent (independent) variables in this study are income (X1), transparency (X2), and service (X3), while the fixed (dependent) variable in this study is community obedience (Y). The method used is a quantitative method with the Structural Equation Modeling (SEM) – Partial Least Square (PLS) approach, measured using the SMART PLS application. The samples taken were 100 people who paid zakat through BAZNAS in Depok city. The results of this study indicate that the service variable has no significant effect on community obedience in paying zakat at BAZNAS Depok city, the income variable has a significant positive effect on community obedience in paying zakat at BAZNAS Depok city, and the transparent variable has a significant negative effect on community obedience in paying zakat at BAZNAS Depok city.

Keywords: Zakat, income, transparency, service, obedience.