Influencing Factors of Muzaki Use and Receive Zakat Payment Platform

Abstract

The purpose of this paper was to determine the factors that affect muzaki receive and use the platform to pay zakat. The method used in this research is a descriptive method with a quantitative approach to muzaki ever to its digital pay zakat institutions with a total of 100 respondents. The results show that the performance expectations, expectations of the business have a high influence on behavioral intentions muzaki in receiving and using the online zakat payment platform and condition of the facility, behavioral intentions have a high influence on the behavior of using muzaki in accepting and using the online zakat payment platform. This is caused by the belief muzaki against an online zakat payment platform that can pay zakat faster completion when compared to pay zakat offline and convenience perceived by muzaki when paying zakat using the online zakat payment platform. Of course, trust muzaki and ease of platform features online zakat payment can be a relevant factor in the platform online zakat payment made by the institution of zakat.