The Influence of Zakat Literacy, Trust, and Ease of Digital Payments on Generation Z and Y Intention in Paying Zakat to Amil Zakat Organizations

Abstract

Indonesia is a country with a population of 87.3% Muslim, but unfortunately the huge potential for zakat management in Indonesia has not been realized. There are some Indonesian Muslim communities who prefer to pay their zakat directly rather than paying their zakat to official amil zakat organizations. Of course, this phenomenon becomes a serious problem that must be studied and need to be solved. This study examines a number of variables which in previous studies were factors that influenced people's intention in paying zakat to zakat management organizations, namely Zakat Literacy, Trust, and Ease of Digital Payments. This research was conducted in North Sumatra by involving a sample of the younger generation of Muslims, namely generation Z and millennials, totaling 100 people with the analysis technique using Multiple Regression Analysis. The results showed that partially the Zakat Literacy variable did not affect the intention of Generation Z and Millennials to pay zakat to zakat management organizations. While the variables of Trust, and Ease of Digital Payments partially affect the intention of Generation Z and Millennials to pay zakat to zakat management organizations. Simultaneously these three research variables affect the intention of Generation Z and Millennials to pay zakat to zakat management organizations. Overall, the three research variables X were able to explain the Y variable by 64.8%.