Enterprise Operational Risk Management Of Zakat Organization In Surakarta

Abstract

Zakat is a potential fund that is used to advance the general welfare of the whole community. In Indonesia, there are two zakat management institutions that are recognized by the government, namely National Amil Zakat Agency / Badan Amil Zakat Nasional (BAZNAS) and National Amil Zakat Institution / Lembaga Amil Zakat Nasional (LAZNAS), both of which receive legal regulation from the government. Based on the inaugural meeting of the International Working Group on Zakat Core Principles (IWGZCP) on August 29, 2014, it was agreed that risk identification in the management of zakat is very important because it will affect the quality of zakat management going forward. The purpose of this research is to determine the management of operational risk in Zakat Management Organizations in Surakarta. This research uses a qualitative method with a field research approach. The subjects of this research are in the four Zakat Management Organizations in Surakarta, namely BAZNAS Solo, Amil Zakat Institutions / Lembaga Amil Zakat (LAZ) Yatim Mandiri Solo, LAZ DT Peduli Solo, LAZ Nurul Hayat Solo. In collecting data, author used observation, interview, and documentation techniques on November 2019. The results of the research found that the zakat management organization in Surakarta has done good operational risk management. Based on the scale of probability, the operational risk that has the greatest possibility of occurring in zakat management organization in Surakarta is operational risk in internal process failure. The operational risk that has the biggest impact and most vulnerable is operational risk of failure in IT system.